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Welcome to Miocart

India is a wonderful assortment of variety mirrored in our garb, food, tradition, language, track,culture,books and so forth. This range is so rich and various that an attempt to capture it on a single platform was once certainly not made. “Miocart.Com” is that sincere strive by using bunch of younger insane guys who believe that is feasible now with the internet.

Have a Question?

Monday - Friday: 10:00 - 20:00 200, Sunit Banerjee Road, P.O. Ghola, Sodepur, Kolkata-700111 +91-8017532772 ccaremiocart@gmail.com

Exchange & Return Policy

Exchange/Returns:

Yes! Of Course! We offer a one time exchange facility wherein you can raise a size exchange request for a product (just once) and we will replace it for you*. All you need to do is, just follow the process outlined here and place a new order on miocart.com.

*There are certain limitations to exchange. Please read further for details.

  1. Size Exchange is not allowed for certain categories and product sold by Miocart Partners.
  2. Size Exchange can be availed only once on a product in an order.
  3. Multiple product exchange i.e. returning a single item in exchange for multiple products will also not be possible. Please return the item and place a new order.

Can I cancel the exchange?

Please understand that exchange order is treated as a new order, which can be cancelled by using the online cancellation facility on our website (currently only on desktop version). Please visit our FAQ on ‘How can i cancel my order’.

Can I buy multiple items in exchange for a single product?

Unfortunately, that may not be possible. We would love to allow multiple product exchange but our logistics process is such that we have to restrict to size exchange of the already bought item only.

Therefore, if you wish to return a single item in exchange for multiple items, please return the item and place a new order. Please note that exchange will be done at the special price of the product.

What is Miocart.com’s Exchange policy?

Miocart.com offers its customers a ’72 HOURS FREE SIZE EXCHANGE SERVICE’ wherein you can request for a size exchange of a product within 72 HOURS of its delivery. Our exchange service is absolutely charge free. However, the difference amount, if any, between the original product and the exchange product will be forfeited.

CHECKLIST

Please make sure that product is returned with the tags and the packaging intact, in an unwashed and undamaged condition. Refund/replacement shall be issued after a thorough quality check of the product(s).

To know whether Exchange is available on your product, look out for “72 HOURS Free Return/Exchange” or ’72 HOURS Free Exchange’ on the product page.

WE DONOT ACCEPT EXCHANGE FOR: Typically, we do not accept return/exchange for the following items-

Any kind of paintings(Glass paintings,bottle paintings,Madhubani,brindabani paintings,patachitra).

Any kind of Handicraft jewellery,show piece,home decor (SpecallyTeracotta,marble product)

Please note:

For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

Is exchange available in my area?

1.At the moment, exchange is operational in those areas, where our logistics team can arrange for a pick-up. However, we are constantly working towards including more pin codes to our exchange serviceable areas.

Money Refunds:

Will I get complete refund against my order?

If you return/cancel an order, the paid price of the product (including the tax collected) will be refunded back to you. However convenience charges are non-refundable and hence shall not be refunded. You may refer the table below for detailed understanding

How can I share my bank details?

You can share your bank details on link below:

You will be taken to form where you have to fill following details:-

  •  Account holder’s name (as per bank records)
  •  Account number
  •  Bank name
  •  IFSC code

Please fill the form with utmost care. Responsibility of providing correct bank details rests on you. Miocart will not be liable for refund done to incorrect bank account because of error occurred while filling form.

What is Miocart.com’s Return/ Exchange policy?

Miocart.com offers its customers a ’72 HOURS FREE RETURN / EXCHANGE SERVICE’ wherein you can raise the return/exchange request of a product within 72 HOURS of its delivery. We accept partial returns wherein you can raise a return request for one or all products in you order.

Our exchange service is absolutely charge free. However, the exchange product must be of same or higher value than the original product. The difference amount, if applicable, will be payable in cash at the time of delivery.

Please make sure that product is returned with the tags and the packaging intact, in an unwashed and undamaged condition. Refund/replacement shall be issued after a thorough quality check of the product(s).

To know whether Exchange is available on your product, look out for “72 HOURS Free Return/Exchange” or ’72 HOURS Free Exchange’ on the product page.

WE DONOT ACCEPT EXCHANGE FOR: Typically, we do not accept return/exchange for the following items-

Any kind of paintings(Glass paintings,bottle paintings,Madhubani,brindabani paintings,patachitra).

Any kind of Handicraft jewellery,show piece,home decor (SpecallyTeracotta,marble product)

Please note:

For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

When I return my order, will I get refund for COD charges as well?

The nominal amount of COD charge (as mentioned in the invoice) shall not be refunded. It is a non-refundable convenience fee.